It is important to ask the right questions as we write our success story. As a coach, it is my responsibility to help individuals gain a different perspective on these questions, and a common strategy I use to do this is by reframing them. For instance, instead of asking, "As an HR Vice President, what does leadership development look like?" a more impactful question could be, "What actions can I take to advance to my next role in the company?"
Similarly, a sales leader may be concerned with balancing work and family. Reframing the question to, "How can I ensure that the financial benefits of working overtime will justify the time spent away from my family?" provides a clearer understanding of the underlying issue.
It is important to understand that while knowledge of one's approach, goal setting, problem solving, resource prioritization, and risk assessment are all valuable, the answers to these questions should ultimately drive individuals towards self-reflection and, ultimately, actionable change and growth.
Self-efficacy refers to the belief in one's own capabilities and skills. Research suggests that having confidence in oneself has a positive impact on one's performance, satisfaction, happiness, and overall well-being. In other words, self-efficacy is linked to success.
A study published in the December 2016 issue of the Consulting Psychology Journal highlights three key strategies that can help individuals increase their self-efficacy through coaching.
Invest Time: The longer the coaching relationship lasts, the greater the increase in confidence seen in the individual. As a coach, it is important to observe and acknowledge the increase in confidence in the person being coached towards the coaching objective.
Verbalize Confidence: The more individuals verbalize their confidence, the higher the likelihood of them achieving their goal. Statements such as "I am going to do this" show confidence in their ability, and the more they make these commitments aloud, the greater the belief in themselves.
Ask the Right Questions: Coaches can ask questions that fall into three categories: open-ended, proposing solutions, or providing support. According to the study, proposing solutions is the most effective method in triggering self-efficacy statements in the first coaching session. The other two methods are also valid, but they merely enhance the confidence of the individual over the course of the coaching engagement.
As you work with and coach others on your team, focus on asking open-ended questions and providing support for the ideas they bring. Resist the temptation to offer advice or provide solutions. This approach will help individuals believe in themselves and achieve their goals, leading to greater success and satisfaction in their personal and professional lives.